Privacy Policy

NAEJUTRAVEL Privacy Policy (English Versionl)

Last Updated: March 2, 2026

NAEJUTRAVEL (“Company”, “we”, “us”, or “our”) is a travel company established in the Republic of Korea. We are committed to protecting your personal information and complying with relevant Korean laws, including the Personal Information Protection Act (PIPA).

This English version is for reference only.

In case of any discrepancy, the Korean version shall prevail.

1. Information We Collect

To provide international travel services, we may collect the following personal information:

A. Basic Information

• Full name

• Email address

• Phone number

• Address

• Nationality

B. Travel Information

• Passport number and expiration date

• Date of birth

• Gender (if required for booking)

• Emergency contact details

• Flight and hotel booking information

• Travel itinerary

• Visa documents (if applicable)

• Travel insurance information

C. Payment Information

• Billing address

• Transaction details

• Payment confirmation

Full credit card data is securely processed by third-party payment providers. We do not store complete card numbers.

D. Automatically Collected Data

• IP address

• Device and browser information

• Cookies and usage data

2. Purpose of Processing

We use your information to:

• Arrange flights, hotels, tours, and transportation

• Issue tickets and confirmations

• Process payments

• Provide customer support

• Comply with airline, immigration, and government regulations

• Prevent fraud and protect our services

3. Sharing and Outsourcing

A. Third-Party Sharing

We may share your information with:

• Airlines

• Hotels

• Tour operators

• Insurance providers

• Visa agencies

• Global booking systems (GDS)

• Payment processors

• IT service providers

Some of these providers may be located outside Korea.

B. Outsourcing

We may outsource certain processing activities to third-party service providers for operational purposes.
We monitor and manage these providers to ensure compliance with relevant laws and safe handling of personal information.
(Examples: payment processing, booking systems, IT maintenance)

4. International Data Transfers

Due to the nature of international travel services, your personal information may be transferred to and processed in countries outside your country of residence, including Korea, China, Vietnam, and destination countries.

By using our Services, you consent to such international transfers within the scope of service provision.

5. Retention and Destruction of Personal Information

A. Retention Period

• While providing the travel service

• As required by law (tax, accounting, dispute resolution)

B. Destruction Procedure

• Electronic files: permanently deleted using irrecoverable methods

• Paper documents: shredded or incinerated

• Destruction occurs when the purpose of collection is achieved, the retention period expires, or upon user request

6. Cookies and Similar Technologies

• We use cookies and similar technologies to collect data and provide customized services.

• You can refuse or delete cookies through your browser settings.

• Please note that disabling cookies may limit some service functions.

7. Data Protection Officer

• Name:  OKJU LEE

• Email:  judyok335@gmail.com

8. Your Rights

You may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of information (where legally permitted)

• Restriction of processing

• Withdrawal of consent

Contact:

• Email:   judyok335@gmail.com

9. Children’s Privacy

Our services are not intended for children under 14.
If a child has provided personal information, a parent or guardian can request deletion, and we will take prompt action.

10. Security Measures

We implement administrative, technical, and physical measures to protect personal information.
However, no internet system is 100% secure, so sensitive information should be transmitted with caution.